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Lake Katherine
In every walk with Nature one receives far more than he seeks.
- JOHN MUIR


Lake Katherine Privacy Policy

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Lake Katherine respects your privacy. We do not sell or rent the names, addresses, e-mail addresses or other personal information you provide to us.

We do provide your information to appropriate ARCVB members who can be helpful in accordance with your inquiry, for example, if you are planning an individual or group visit, seeking relocation information, planning a meeting or special event, etc.

Information Collection & Use

Registration
In order to use this Web site, request more information, and/or sign up for certain services at our Web site, you must first complete a registration form (and/or in some cases create a user name and password.) During registration you are required to give contact information (such as name and email address). We use this information to contact you about the partners and services on our site in which you have expressed interest. You have opportunities to provide additional information to us; we encourage you to submit this information so we can provide you a more personalized experience on our site. ARCVB is the sole owner of the information collected on lakekatherine.org.

Tell-A-Friend and e-Postcards
If you choose to use our referral service to tell a friend about our site and/or send a friend an e-Postcard, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. ARCVB stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Communications from the Site

Special Offers and Updates
We will occasionally send you information on events, partners, products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

Profile

We store information that we collect through cookies, log files, clear gifs and/or third party sources to create a "profile" of your preferences. We sometimes tie your personally identifiable information, and/or your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

We do not share your profile or any personal information with other third parties.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)
We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Lake Katherine Privacy Policy
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at contact@lakekatherine.org.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We sometimes link this automatically-collected data to personally identifiable information.

We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate.

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© 2017 Lake Katherine Nature Center and Botanic Gardens | Palos Heights, IL. All Rights Reserved.
Lake Katherine is owned and supported by the City of Palos Heights and managed by Lake Katherine Nature Center and Botanic Gardens.
Design and Development by J Rudny, LLC.